One of the biggest time killers in companies are the unstructured, operational procedures. Another common annoyance includes simple manual tasks and system inconsistencies that waste valuable work time, not to mention pure checking assignments to determine whether the process has been completed, especially when a business partner is involved.

We shape the business processes and offer you the necessary technical processing support. As a result, we automate and standardise the data flow.

Through documentation of the business processes, the processing status is visible to all involved. This prevents work from being left unnoticed, while the adherence to specifications can be easily monitored. The processing quality increases, but the processing time decreases.

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• Advantages of system-supported business procedures

  01	Higher added value
  02	Higher customer and employee satisfaction
  03	Higher transparency of the processing status
  04	Higher measurability
  05	Higher processing speed

We shape your processes according to the open industry standard BPMN 2.0 and enable a dialogue between IT and designated departments. If additional events, responsibilities, news flow, escalation, automatic decisions, exceptions and service calls are completely defined, the processing model will be implemented through the processing software.